Category Archives: Important Alerts & Scams

Event Ticket Scams

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Looking for event tickets? Identify scams before handing over your money.

A packed show or competitive playoff game can make for a memorable time, but if you’re scrounging for tickets, be careful. Sold out and high-demand events like concerts, festivals, and professional sports can be prime targets for ticketing scams.

In some cases, a scammer may create counterfeit tickets, complete with forged barcodes and real company logos. At other times, a scammer might make copies of a legitimate ticket and sell it to multiple people. In either scenario, the ticket holder won’t know it’s a scam until their ticket is scanned at the gate and they are denied entry. Sometimes a seller will insist on upfront payment with a promise of putting tickets in the mail, but the tickets never arrive – and the seller disappears.

If tickets are being offered at a price that seems too good to be true, or if the seller is pressuring you to send money right away to seal the deal – those are warning signs of a potential scam.

How to Avoid Becoming a Victim of a Ticketing Scam

Buy only from trusted ticket vendors. When possible, purchase tickets directly from the venue. When buying online, purchase tickets from vendors you know and trust. Look for the lock symbol in the web address to indicate a secure purchasing system. You can verify their authenticity by looking them up on the Better Business Bureau or checking to see if they are a member of the National Association of Ticket Brokers.

Check the fine print. You should only purchase tickets from a seller that provides clear details about the terms of the transaction, including the location of the seats, how the tickets will be received, and what the refund policy is.

Use payment methods that come with protection. Be suspicious of sellers insisting on being paid through digital payment apps and keep in mind that certain payment types can’t be refunded (such as person-to-person payments). A credit card is usually the best payment method for event tickets because many credit card companies offer built-in buyer protection for cardholders. Always check the terms and conditions of your credit card to see what protections you have before purchasing.

Be wary of promotions. When you search the web for online tickets, advertisements for inexpensive tickets will often appear. Some of these ads will be ticket scams, especially if the prices are inexplicably low.

If you’re unsure, verify your tickets. Pay a visit to the venue where the event will be held. Present your ticket at Will Call or customer service, and have them verify if your ticket is legitimate.

When it comes to ticketing scams, remember to slow down and ask questions. If you detect suspicious activity, report the seller to your online marketplace or ticketing platform.

At First Financial, our goal is to help protect our members from scams and identity theft. If you have any concerns or questions about any of your First Financial accounts, please call member services at 732.312.1500 or visit one of our branches.

To learn more about scams and ways to protect yourself, visit zellepay.com/pay-it-safe.

Zelle and the Zelle related marks are wholly owned by Early Warning Services, LLC and are used herein under license. 

 

Fake Jobs, Phony Recruiters: Job Scams are on the Rise

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Finding a new job can be a big undertaking. It’s hard to search through countless job descriptions and submit dozens of applications, so when a promising offer comes along – it’s easy to be excited.

But be careful. Fake postings and phony recruiters make up a growing number of scams, known as job or employment scams.

It can happen through email, social media, and on popular job sites. These scammers are generally after two things: your money and/or personal information. You can protect yourself by knowing what to look for.

Spotting a Job Scam

Fake jobs that appear too good to be true. In some cases, a scammer may post an opening appearing to be from a real company, promising a tempting salary and great benefits for little experience. Do an online search of the company, the hiring manager, or the recruiter to determine the legitimacy of the job.

Requests for money. If your potential employer asks you to send them money upfront for things like training or equipment, immediately withdraw your application. A legitimate employer will never ask you to pay for a job.

Recruiters asking for compensation. If you are approached by a recruiter asking for compensation in exchange for helping you find a job, there’s a strong chance the alleged recruiter is really a scammer.

Requests for personal information. Job applications tend to require information like your name, contact information, and work experience – but it shouldn’t go much deeper than that. Companies that require a background check will typically wait until much later in the interview process before asking for personal information like a Social Security Number. Similarly, never provide your banking information for setting up direct deposit until after you are hired. A legitimate company will not ask for those details on a job application.

Urgency to hire immediately. Beware of potential employers who show a sense of urgency to hire you immediately or within the same week of the application. They may want you to “seal the deal” by sending money or personal information. This urgency is to get you to act on emotion before you realize the company or job is fake. If the interview process does not include an in-person or on-camera interview, that should also be considered suspicious.

Key Takeaway

To protect yourself from a job scam – research the company and role, and reject any offer that asks for money or sensitive information upfront or promises great pay for little or no professional experience. When it comes to job scams, remember to slow down and ask questions.

At First Financial, our goal is to help protect our members from scams and identity theft. If you have any concerns or questions about any of your First Financial accounts, please call member services at 732.312.1500 or visit one of our branches.

To learn more about scams and ways to protect yourself, visit zellepay.com/pay-it-safe.

 

Zelle and the Zelle related marks are wholly owned by Early Warning Services, LLC and are used herein under license.

 

 

 

Beware of the Seemingly Perfect Rental: It Could Be a Scam

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You finally found a rental property to call home. It’s the perfect location, the pictures look amazing, and the price is much lower than you were expecting to pay. All you need to do is send the landlord a deposit and the first month’s rent to seal the deal.

STOP! Before you do that, make sure you’re not sending money for a property that doesn’t exist. Rental scams are yet another opportunity for scammers to steal money. These scams target both new and existing renters, so it’s important to know what to look for.

Tips for Spotting a Rental Scam

Pictures look too good. If a picture shows a beautifully renovated rental at a price that’s well below market rate, be cautious. Glamour photos can easily be found online. Reverse search an image by right clicking.

The listing has errors. Scammers are smart, but often don’t have very good grammar. Listings that have grammatical mistakes and other formatting errors could be signs of a scam.

Pressure to sign and pay right away. A legitimate landlord or rental agent will typically show you a space before renting it. If an agent is pressing you to sign a contract or pay a deposit without seeing the property first, this is a red flag. Especially if they insist you pay with a digital payment platform like Zelle® or Venmo.

There’s no credit check. Landlords and rental companies typically will conduct a credit check to determine if a renter is creditworthy. While some places don’t require a credit check, be careful. Ensure the agent is not taking advantage of your need for housing by offering a fictitious home with lenient eligibility requirements.

Ways to Avoid Rental Scams

 Always ask to tour the property. Don’t rent a place without seeing it. Schedule a time to tour the property to make sure it exists and looks like the advertisement.

Skip listings that look suspicious. Scroll past spam listings, and be skeptical of listings that are priced well below market value or contain grammatical and spelling errors.

Don’t send money in advance. You should never be charged a fee to tour a property, so turn away from any request for an upfront payment. Avoid sending any seemingly legitimate payment like a security deposit or first month’s rent without seeing the space and meeting the landlord or property manager. If the landlord comes up with a convincing story as to why they can’t meet – it’s best to wait until you can schedule a meeting, or search for another rental altogether.

Slow down and ask questions. Don’t allow yourself to be bullied or pressured. If you do, you could be playing right into the hands of a scammer. Take your time, see the property for yourself, and ask all the necessary questions to make sure this is the right space for you.

At First Financial, our goal is to help protect our members from scams and identity theft. If you have any concerns or questions about any of your First Financial accounts, please call member services at 732.312.1500 or visit one of our branches.

To learn more about scams and ways to protect yourself, visit zellepay.com/pay-it-safe.

Zelle and the Zelle related marks are wholly owned by Early Warning Services, LLC and are used herein under license.

 

 

 

How to Avoid Winter Utility Scams

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In a recent blog, we shared ways to spend less money on winter utility bills. This week, we’re focusing on winter utility scams. Just this fall, PSE&G released an alert that scammers were impersonating their representatives, noting 1,000 of their customers in 2022 reported being a victim of a scam. That’s why it’s so important to be aware of the warning signs and develop strategies to avoid any future scams from happening to you.

What is a utility scam?

A utility scam is when someone pretends to be your utility company to take your money. It can look like a call from your gas, electric, or water company threatening to cut off your service if you don’t pay a bill immediately. It could be an individual impersonating a utility company employee at your door saying they need to repair equipment and that you have to pay on the spot. It could also be someone calling for your information to process a bill.

How to avoid a utility scam

Knowing the signs is the first step in avoiding a scam. If you ever feel uneasy about an email, phone call, or visit from your utility provider – trust your instincts. Chances are you’re getting contacted by a scammer. Here are signs of a winter utility scam to look out for.

  • Threats of disconnecting your service if a bill is not paid for within the hour
  • Requests of an immediate payment through a payment app, gift card, or even Bitcoin
  • Requests for personal or card information
  • In person demands for payments and high pressure door-to-door sales
  • Offers of products or services with drastic, too good to be true savings

Do your research! If you see an offer from a utility company, search them online with words like “scam” or “reviews.” It’s also recommended that you get any offers or savings in writing before accepting or signing a contract.

What to do if you encounter a scam

If you’re contacted by a fake utility company (or suspect you were), contact your current service provider, report it to the Federal Trade Commission (FTC), and contact your state attorney general. It’s also recommended that you let others know about the scam so they can avoid it too. If you’ve already paid a scammer or gave them your personal information, contact your bank immediately. The FTC also has a handy guide for victims of a scam with advice and resources.

You can count on First Financial to go above and beyond to help you avoid fraud and protect your finances. If you ever see something suspicious, you can always contact one of our financial experts to help you determine if the offer, website, or service is legitimate. Contact our member services department at 732-312-1500 or visit one of our branches.

Get scam savvy and look out for fraud trends by subscribing to First Financial’s monthly newsletter.

Social Media Quizzes Can Lead to Phishing Attacks

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We’ve all seen the quizzes, games, and survey questions asked on social media such as what was your first car, your pet’s name, your high school mascot, which character are you most like, and so on.

Personality tests, surveys, and online quizzes ask seemingly innocent questions, but the more information you share online over a public forum like Facebook – the more you risk it being misused. Scammers could do a lot of damage with just a few answers that give away your personal information, especially details that are often used as answers for online security questions.

This type of scam is called phishing, which is the fraudulent practice of sending emails or other messages that appear to be from reputable companies in order to get individuals to reveal their personal information.

What can scammers do with the answers to your online quiz questions?

  • Use your quiz or survey answers to try and reset your online accounts and passwords.
  • Potentially gain access to your bank account once they have the answers to your security questions that you have posted online.
  • Hack into your social media accounts by being able to answer security questions from online quiz responses, and then send malware links to your followers with another shared “quiz.”

Here are some ways you can protect your personal information on social media:

  • Maintain strong passwords and use multi-factor authentication when logging into your social media and online accounts.
  • Keep your social media profiles private – anyone can see what you are posting if you have a public page, and you won’t know who’s looking. Also refrain from listing your personal contact information and where you live on your social media accounts.
  • Steer clear of online quizzes and questions, or don’t answer them truthfully using the same answers you would use in online banking or other related account security questions.
  • When online accounts do require security questions, treat these answers like you would with other secure account passwords. Do not share this information with anyone.

If you suspect an online quiz might be a phishing scam, report it to the FTC at https://reportfraud.ftc.gov/#/

At First Financial, our goal is to help protect our members from scams and identity theft. If you have any concerns or questions about any of your First Financial accounts, please call member services at 732.312.1500 or visit one of our branches.

Article Source: FTC.gov

Online Marketplace Scams Target Both Buyers and Sellers

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Whether you’re looking for a houseplant, a coffee table, or a new gaming console, online marketplaces can be great places to start. But be careful. Anonymous listings and virtual transactions are ripe for online marketplace scams, which can take a variety of forms.

You May Not Get What You Paid For

If you pay in advance for something you have not seen in person, the item may not arrive as advertised. In fact, it may not arrive at all. A picture of a cute puppy or designer jewelry is easy to post in a marketplace, but if you pay without knowing the seller personally or seeing the product, the seller can take your money and disappear.

Payment Type Matters

Pay attention to listings that insist on an unusual payment method, such as gift cards. Gift card numbers are hard to trace, so if you don’t get what you paid for and the seller’s profile has disappeared from the marketplace, it will be very difficult to track them down or get your money back. Also keep in mind that with many digital payment methods, once you send a payment it often can’t be reversed, making it even more important that you know who you are dealing with and what you are buying.

Scams Targeting Sellers

While many people are aware of scams targeting buyers on marketplace sites, sellers can get scammed too. One tactic is for scammers to fake payment receipts or confirmations with an amount that’s higher than the asking price. The supposed buyer may claim to have purchased a product above your listed price and request a refund without actually having placed an order.

Another marketplace scam growing in popularity involves a fake email appearing to be from Zelle®, claiming that a transaction cannot be completed until your Zelle® account is upgraded. In reality, the scammer is tricking you into paying them for an upgrade that doesn’t exist. Zelle® does not offer account upgrades.

Warning Signs: What To Watch Out For

  • Unreasonably low prices – Sometimes an incredibly low price is literally too good to be true. In most instances, it’s best to pass on this type of offer unless you can inspect the product in person and ensure its authenticity.
  • Sales pressure – If the seller creates a sense of urgency by warning that the item won’t last long or many others are interested, take your time and think it through. Creating urgency is a technique to get you to act on impulse instead of logic, and it could lead you to overlook something suspicious.
  • Fake profiles – Keep an eye out for telltale signs of a false profile, like a generic profile picture, only one friend or connection, or a profile name that does not match the name or email address on the invoice.

Slow Down, Ask Questions

When it comes to making safe marketplace purchases, remember to slow down and ask questions. If you detect suspicious activity, report the user to your marketplace platform.

At First Financial, our goal is to help protect our members from scams and identity theft. If you have any concerns or questions about any of your First Financial accounts, please call member services at 732.312.1500 or visit one of our branches.

To learn more about scams and ways to protect yourself, visit zellepay.com/pay-it-safe.

 

Zelle and the Zelle related marks are wholly owned by Early Warning Services, LLC and are used herein under license.