How to Protect Personal Information on Your Phone

Smartphones are like digital vaults. They hold our conversations, banking information, emails, passwords, photos, and more. But all that convenience comes with risk — if your phone falls into the wrong hands or gets hacked, your personal information could be compromised.

At First Financial, we know how important it is to keep your information safe. Follow the steps below to protect the personal data stored on your phone.

1. Lock Your Phone with a Strong Passcode

Start with the basics: Set a secure lock screen. Whether it’s a passcode, fingerprint, facial recognition, or a combination – this is your first line of defense against unauthorized access. If you use a numeric passcode, make sure it’s at least six digits long, and avoid obvious choices like 123456 or your birthdate.

2. Keep Your Phone and Apps Updated

Software updates aren’t just for new features, they’re critical for patching security vulnerabilities. Enable automatic updates for your phone’s operating system and all installed apps when new versions become available. Updates often include fixes that block hackers from exploiting weaknesses. It’s one of the easiest — and most important — ways to protect your device.

3. Use Two-Factor Authentication

Many apps on your phone, like banking, email, or shopping – contain sensitive information. Enable two-factor authentication (2FA) on those accounts whenever possible. This adds an extra layer of security by requiring a second verification step, like a temporary code sent to your phone, in addition to your password. Even if someone manages to steal your password, they won’t be able to access your account without that second factor.

4. Create Strong, Unique Passwords

Strong passwords are a must, but they can be hard to remember. Consider using a password manager app, like Google Password Manager, to generate and store unique passwords for all your accounts. That way, you’re not relying on the same one or two passwords for everything. When creating a password, aim for at least 15 characters with a mix of letters, numbers, and symbols. Avoid using easy to guess information, like birthdays or pet names.

5. Be Cautious with Public Wi-Fi

Free Wi-Fi is convenient, but it’s also risky. Hackers can intercept data on unsecured networks. Avoid accessing sensitive accounts like your bank or credit card when using public Wi-Fi at a coffee shop, airport, hotel, etc. Consider using a virtual private network (VPN) to encrypt your connection and add a layer of privacy when on public networks.

6. Turn On Phone Tracking and Remote Wipe Features

If your phone is ever lost or stolen, tracking and remote wipe tools can help. Enable “Find My iPhone” (Apple) or “Find My Device” (Android) so you can locate your phone, lock it, or even erase the data remotely if needed. This ensures your private information stays out of the wrong hands — even if your phone doesn’t make it back to you.

7. Be Selective About App Permissions

When you download a new app, it may request access to your contacts, location, camera, or other sensitive areas. Only grant permissions that are necessary for the app to function, and/or only when the app is being used. Review your existing apps regularly and revoke any permissions that seem excessive.

8. Watch Out for Phishing Messages

Scammers can send text messages or emails that look like they’re from a trusted source. These messages may include links that install malware on your device or ask for personal information. Avoid clicking on suspicious links, and never provide personal details unless you’re absolutely sure of the sender. Check out our Important Alerts & Scams blogs to learn more about phishing and how to protect yourself.

Stay Secure with First Financial

Your phone holds a lot of personal information — do everything you can to keep it secure. Taking just a few simple steps can greatly reduce your risk of identity theft and fraudulent activity.

Need help protecting your finances or setting up First Financial mobile banking security features and alerts? We’re here to help. Call us at 732.312.1500 or visit your local branch.

5 Ways to Protect Your Financial Info from Hackers

Information breaches that would have been difficult to fathom years ago are now common. And people are rightfully worried. After all, if the federal government can get hacked and its employees’ data stolen, how vulnerable is a personal account held at a bank or brokerage?

So what actions can you take to protect yourself in what feels like an endless battle to keep your data secure? Here are five steps to consider:

 1. Diversify your passwords – and change them.

For the user’s convenience they often use the same password across multiple websites, which is a big mistake. It’s like giving an intruder a key that opens every lock. You want to make it extremely difficult for a hacker to access your sensitive information. Create unique password combinations (including letters, numbers and symbols) for each of the financial websites you log into, and establish a bi-annual schedule to change them.

2. Use an online password manager.

All of those hard to crack passwords can be a nightmare to remember and store, so utilize a reputable password manager. The best managers include password generators that create strong and unique choices. Most password managers allow you to sync your passwords across all electronic devices, making it easy to maintain multiple passwords.

3. Make life hard for crooks.

Shredding confidential documents, avoiding simple passwords, and keeping sensitive information off of unsecured channels are all effective actions. Thoroughly checking credit card statements for suspicious activity, and being aware of your surroundings when using ATMs, are security measures that remain effective. Don’t let your guard down. Learn more about preventing fraud at the ATM here.

4. Check your credit reports at least annually.

Periodically checking your credit report is a smart way to stay ahead of the bad guys, but many people don’t because of common misconceptions like the belief that you have to pay a fee to see your report, or that you must subscribe to a service.

The goal is to check for discrepancies, inconsistences and inaccuracies that might suggest identity theft. Annualcreditreport.com is a great (free) place to start.

5. Keep your guard up when it comes to emails.

Be wary of any email that requires you to click on a hyperlink to update a password or confirm confidential material. These emails are often “phishing” attempts seeking to scam you. They appear to come from familiar places such as your bank, an online retailer, or even the IRS. But – they are not legitimate, so be very careful before you open them!

It’s understandable to feel helpless in an age of smart criminals who conduct endless assaults on privacy. But simply putting the threat out of mind is not a solution or thinking it can’t happen to you. Think first because there’s harm in not knowing!

Top 10 Ways to Prevent Cyber Crime at Work and Home

Cyberattacks are unfortunately a common occurrence and on the increase. In fact, an average of 200,000 new malware samples are discovered daily, presenting an ominous threat to consumers at work and at home.  The following is a list of the top 10 cyber security tips.

1. Don’t click on emailed links. Instead, type the website URL directly into the web browser’s address bar, or search for the site using a search engine like Google.

2. Avoid opening any attachments you were not expecting. However, if you must – scan the attachment first for viruses.

3. Keep computers patched and up to date. This includes operating systems like Windows and iOS, and applications such as Adobe and Java. Keep antivirus software up to date on all devices, including phones.

4. Clean your desktop and your desk. Lock your screen whenever you leave your workstation or office. When you leave work for the day, lock all paperwork in your file cabinets. Everyone has a smartphone camera today, you always want to be cautious with sensitive documents and information.

5. Double check your work. Breaches can easily occur due to simple miscommunication. For example, someone within a company thinks another person has changed the password – and vice versa.

6. Shred it. This goes for any paperwork you are no longer using at work and at home.

7. Use different passwords for different sites. For personal use, consider using a password tool that allows you to set different passwords for each site you frequent, while only requiring you to remember one strong password.

8. Beware of phishing scams. Unlike common spam, a phishing email is after personal data and will likely have a sense of urgency, asking you to click here, act right away – the offer is time limited. Delete any emails that don’t sound right to you.

9. Avoid oversharing. The most common consumer threat today is social engineering in unexpected places like Facebook. Don’t answer questions on where you went to school, whether you have ever done something, or what your nickname is. This information can be used to break into your accounts.

10. Consider turning Siri off, and Amazon Echo, Alexa, and all the new devices that are listening and recording. You need to have a healthy suspicion of where this data is going. It might not be going where you think it is.

Ultimately, we should all strive to be good net neighbors, protecting our own identity at work and at home. This means taking care of ourselves so we don’t get infected and harm others. The threat is real, but following the right security protocols can dramatically reduce our risks.

Article Source: Colette L’Heureux-Stevens for Co-Op Financial Services

5 Ways to Stop Identity Theft

As a lot of us have had to find out the hard way, identity theft is a real threat and it can be damaging to your finances and personal life. Make sure you’re doing all you can to keep yourself safe. Here are 5 things you can do to stay protected.

Have secure passwords.

Stop using the word ‘password’ as your password. And don’t use your mother’s maiden name. Create a complex password that only you can remember. For instance, maybe you’re a big Alabama football fan. Use initials, symbols, and numbers to create your password. For example: *BamaWins3020!  Nobody’s going to guess that one. According to howsecureismypassword.net, it would take a computer millions of years to crack that password.

Shred sensitive information.

Your weekly routine probably involves bringing your garbage can out to the street on trash day. Make sure when this happens, you’re not throwing anything away that an identity thief could find valuable. Anything that contains account numbers, banking information, or social security numbers would be a gold mine for a thief. Get online, buy a paper shredder and put it to work. This is the easiest way to help yourself stay protected.

Check your credit report.

If checking your credit report isn’t something you do regularly, you should make it one. If a thief opens up an account in your name, this will affect your credit score and that can be an easy red flag to detect. Try annualcreditreport.com.

Be careful with the internet.

Cybercriminals can get your information a few ways, one of which is phishing. Phishing is when a cybercriminal defrauds you of sensitive information by posing as a legitimate company that you trust. Make sure you never click a link in an email that’s asking you for personal information. You’ll never get an email like this if you didn’t request it, and even then, contact the company and have it verified. Also, make sure you’re not doing sensitive things like logging into your bank website from a coffee shop’s wifi. Wait until you get home to check your account balance.

Monitor your accounts.

It’s important to login to your online banking often, and review each transaction. If you find something that wasn’t purchased by you, contact your financial institution immediately. It’s very important to monitor your accounts regularly and keep a close eye on your money.

Article Source: John Pettit for CUInsight.com

What’s the Most Dangerous Kind of Identity Theft?

6a0154366bdf49970c017d4230dc0a970c-800wiLike the thieves behind the crime, identity theft can take on many disguises depending on the information stolen. When identity theft goes undetected, these crimes can not only cost victims their money, but also their health and well-being.

It’s nearly impossible to avoid identity theft, but awareness and vigilance are key to fixing the problem if you do get hit. As each kind of identity theft could be more deadly than the next, here are three particularly dangerous types of identity theft.

Child ID Theft

  • What makes it dangerous: Thieves often go after children’s identities through stealing data from schools or even taking their relatives’ information. Children will likely not know they were victims until they grow older and are denied for their first loan, credit card or even housing – because of a poor credit history. This blemished credit report could cause them to be denied new lines of credit, which could stunt their financial wealth.
  • How to avoid this identity theft: Check your child’s credit by requesting a free credit report (you can get your own credit reports for free once a year) and dispute and close any unauthorized accounts that were opened.

Medical ID Theft

  • ​​What makes it dangerous: Although consumers may think their medical information is not a target for cybercriminals, healthcare companies are becoming increasingly targeted. Data breaches in the healthcare sector could result in your information falling into the hands of thieves who could then use this data to take advantage of medical services. A report by the Ponemon Institute found medical identity theft has risen 22%, resulting in patients’ health information potentially being mixed up with thieves’, which could lead to potentially deadly medical mistakes.
  • How to avoid this identity theft: Always read the data privacy statement your healthcare provider gives you before agreeing to the terms and monitor your accounts in case of fraud.

Tax ID Theft

  • What makes it dangerous: Tax fraud through identity theft is an easy way for criminals to make money. The Internal Revenue Service has been known to give out billions in fraudulent tax refunds.
  • How to avoid this identity theft: File your income taxes early each tax season and shred any and all documents with your personal information on it.

While medical identity theft is dangerous in almost every aspect of your well-being – from a health to a financial standpoint – these other types of identity theft could also pose a threat to your or your loved ones’ futures. By protecting your personal information, you could help curb this crime and keep yourself from becoming a victim. Any large, unexpected changes in your score could signal new-account fraud and a sign that other serious forms of identity theft are on the way.

*Original article source written by Patricia Oliver of USA Today.

10 Signs You Might Be a Victim of Identity Theft

download (1)Identity theft is the fastest growing crime in the country, with almost 10 million incidents a year. In fact, every minute, 19 people become victims, and the average cost to the victim is about $500 and 30 hours. ​

Those are some scary stats. The good news is that you can protect yourself by catching potential problems early and enlisting the support of your financial institution. Here are some tips for keeping your identity out of thieves’ hands:

  1. If you lose your credit card, let your card issuer know right away. Not only will the issuer cancel the card and get a new one with new numbers right away, but the customer service representative will let you know if any erroneous charges have already been made on the card and can ​prevent any new ones from going through.
  2. Avoid using ATMs in obscure locations because it’s easier for thieves to install “skimming” devices on them that steal your information when you swipe your card. According to Shaun Murphy​, founder of PrivateGiant, a company that seeks to protect personal information online, consumers should also avoid using their card on websites that do not have the “lock” icon in the browser, because they aren’t as secure as sites that have the icon.
  3. Check your account statements for errors. This is likely the first warning sign you’ll encounter. When checking your statement, you might see an unexplained or inaccurate entry – such as a withdrawal, a check, an electronic transaction or a purchase that you don’t recognize.
  4. Look for mistakes on your credit report. You can request a free copy of your credit report through annualcreditreport.com and review it for any inaccurate information. The most common indicators of identity theft include a credit inquiry you don’t recognize or a new account you didn’t open. That could suggest someone else is impersonating you. Let the credit bureaus know about any errors so the false information can be removed.
  5. Respond to calls from your financial institution. Financial institutions are constantly on the lookout for strange charges on your account; in fact, they might notice a problem before you do. If you receive a notice about a potential problem, be sure to call them back to sort it out. If the message comes in the form of an email, make sure it’s not a phishing email (where a fraudster masquerades as a trusted entity to try to acquire your personal information).
  6. Follow up on odd bills you receive. If you start getting calls from debt collectors related to accounts that don’t belong to you, or you receive bills for medical treatments you’ve never had, then someone else could be using your identity and your health insurance information. Follow up with the provider and your insurance company to protect your account.
  7. Stay on top of missing mail. If you don’t receive your bank statement by mail and you usually do, there could be a problem. The perpetrator may have changed your address with the financial institution. If other pieces of mail are missing, it may mean the perpetrator is collecting information about you to develop a profile. Similarly, if you don’t receive your email statement, someone may have conquered your online account and altered the settings to lock you out. Follow up directly with your financial institution or the biller to get the problem fixed ASAP.
  8. You receive unexpected mail. You might get a notice from the post office that your mail is being forwarded to another address when you haven’t requested an address change. Or you receive a letter concerning an account you never opened. Other mailings that could be a sign of identity theft: You receive a credit card in the mail that you never applied for or the IRS notifies you about unreported wage income you didn’t earn. If you find yourself in any of these situations, then it’s time to follow up with the institution sending the mail to clarify the issue.
  9. Look out for errors on your Social Security statement. If the earnings reported on your statement are greater than your actual earnings, someone might have stolen your Social Security Number and is using it for wage reporting services. It’s another red flag that there could be a problem that needs your attention.
  10. Investigate if you’re denied an application based on your credit. If you have good credit but are denied an application for a new credit card or a loan, that may indicate that your identity has been stolen. It’s time to pull your credit report and do a full review of all your accounts to get to the bottom of the problem.

With these strategies in hand, you can help reduce your chances of becoming a victim of identity theft.