How to Protect Personal Information on Your Phone

Posted on April 4, 2025 by Chief Marketing Officer Jessica

Smartphones are like digital vaults. They hold our conversations, banking information, emails, passwords, photos, and more. But all that convenience comes with risk — if your phone falls into the wrong hands or gets hacked, your personal information could be compromised.

At First Financial, we know how important it is to keep your information safe. Follow the steps below to protect the personal data stored on your phone.

1. Lock Your Phone with a Strong Passcode

Start with the basics: Set a secure lock screen. Whether it’s a passcode, fingerprint, facial recognition, or a combination – this is your first line of defense against unauthorized access. If you use a numeric passcode, make sure it’s at least six digits long, and avoid obvious choices like 123456 or your birthdate.

2. Keep Your Phone and Apps Updated

Software updates aren’t just for new features, they’re critical for patching security vulnerabilities. Enable automatic updates for your phone’s operating system and all installed apps when new versions become available. Updates often include fixes that block hackers from exploiting weaknesses. It’s one of the easiest — and most important — ways to protect your device.

3. Use Two-Factor Authentication

Many apps on your phone, like banking, email, or shopping – contain sensitive information. Enable two-factor authentication (2FA) on those accounts whenever possible. This adds an extra layer of security by requiring a second verification step, like a temporary code sent to your phone, in addition to your password. Even if someone manages to steal your password, they won’t be able to access your account without that second factor.

4. Create Strong, Unique Passwords

Strong passwords are a must, but they can be hard to remember. Consider using a password manager app, like Google Password Manager, to generate and store unique passwords for all your accounts. That way, you’re not relying on the same one or two passwords for everything. When creating a password, aim for at least 15 characters with a mix of letters, numbers, and symbols. Avoid using easy to guess information, like birthdays or pet names.

5. Be Cautious with Public Wi-Fi

Free Wi-Fi is convenient, but it’s also risky. Hackers can intercept data on unsecured networks. Avoid accessing sensitive accounts like your bank or credit card when using public Wi-Fi at a coffee shop, airport, hotel, etc. Consider using a virtual private network (VPN) to encrypt your connection and add a layer of privacy when on public networks.

6. Turn On Phone Tracking and Remote Wipe Features

If your phone is ever lost or stolen, tracking and remote wipe tools can help. Enable “Find My iPhone” (Apple) or “Find My Device” (Android) so you can locate your phone, lock it, or even erase the data remotely if needed. This ensures your private information stays out of the wrong hands — even if your phone doesn’t make it back to you.

7. Be Selective About App Permissions

When you download a new app, it may request access to your contacts, location, camera, or other sensitive areas. Only grant permissions that are necessary for the app to function, and/or only when the app is being used. Review your existing apps regularly and revoke any permissions that seem excessive.

8. Watch Out for Phishing Messages

Scammers can send text messages or emails that look like they’re from a trusted source. These messages may include links that install malware on your device or ask for personal information. Avoid clicking on suspicious links, and never provide personal details unless you’re absolutely sure of the sender. Check out our Important Alerts & Scams blogs to learn more about phishing and how to protect yourself.

Stay Secure with First Financial

Your phone holds a lot of personal information — do everything you can to keep it secure. Taking just a few simple steps can greatly reduce your risk of identity theft and fraudulent activity.

Need help protecting your finances or setting up First Financial mobile banking security features and alerts? We’re here to help. Call us at 732.312.1500 or visit your local branch.

5 Ways to Protect Your Financial Info from Hackers

Posted on October 19, 2018 by Chief Marketing Officer Jessica

Information breaches that would have been difficult to fathom years ago are now common. And people are rightfully worried. After all, if the federal government can get hacked and its employees’ data stolen, how vulnerable is a personal account held at a bank or brokerage?

So what actions can you take to protect yourself in what feels like an endless battle to keep your data secure? Here are five steps to consider:

1. Diversify your passwords – and change them.

For the user’s convenience they often use the same password across multiple websites, which is a big mistake. It’s like giving an intruder a key that opens every lock. You want to make it extremely difficult for a hacker to access your sensitive information. Create unique password combinations (including letters, numbers and symbols) for each of the financial websites you log into, and establish a bi-annual schedule to change them.

2. Use an online password manager.

All of those hard to crack passwords can be a nightmare to remember and store, so utilize a reputable password manager. The best managers include password generators that create strong and unique choices. Most password managers allow you to sync your passwords across all electronic devices, making it easy to maintain multiple passwords.

3. Make life hard for crooks.

Shredding confidential documents, avoiding simple passwords, and keeping sensitive information off of unsecured channels are all effective actions. Thoroughly checking credit card statements for suspicious activity, and being aware of your surroundings when using ATMs, are security measures that remain effective. Don’t let your guard down. Learn more about preventing fraud at the ATM here.

4. Check your credit reports at least annually.

Periodically checking your credit report is a smart way to stay ahead of the bad guys, but many people don’t because of common misconceptions like the belief that you have to pay a fee to see your report, or that you must subscribe to a service.

The goal is to check for discrepancies, inconsistences and inaccuracies that might suggest identity theft. Annualcreditreport.com is a great (free) place to start.

5. Keep your guard up when it comes to emails.

Be wary of any email that requires you to click on a hyperlink to update a password or confirm confidential material. These emails are often “phishing” attempts seeking to scam you. They appear to come from familiar places such as your bank, an online retailer, or even the IRS. But – they are not legitimate, so be very careful before you open them!

It’s understandable to feel helpless in an age of smart criminals who conduct endless assaults on privacy. But simply putting the threat out of mind is not a solution or thinking it can’t happen to you. Think first because there’s harm in not knowing!

Top 10 Ways to Prevent Cyber Crime at Work and Home

Posted on August 28, 2018 by Chief Marketing Officer Jessica

Cyberattacks are unfortunately a common occurrence and on the increase. In fact, an average of 200,000 new malware samples are discovered daily, presenting an ominous threat to consumers at work and at home. The following is a list of the top 10 cyber security tips.

1. Don’t click on emailed links. Instead, type the website URL directly into the web browser’s address bar, or search for the site using a search engine like Google.

2. Avoid opening any attachments you were not expecting. However, if you must – scan the attachment first for viruses.

3. Keep computers patched and up to date. This includes operating systems like Windows and iOS, and applications such as Adobe and Java. Keep antivirus software up to date on all devices, including phones.

4. Clean your desktop and your desk. Lock your screen whenever you leave your workstation or office. When you leave work for the day, lock all paperwork in your file cabinets. Everyone has a smartphone camera today, you always want to be cautious with sensitive documents and information.

5. Double check your work. Breaches can easily occur due to simple miscommunication. For example, someone within a company thinks another person has changed the password – and vice versa.

6. Shred it. This goes for any paperwork you are no longer using at work and at home.

7. Use different passwords for different sites. For personal use, consider using a password tool that allows you to set different passwords for each site you frequent, while only requiring you to remember one strong password.

8. Beware of phishing scams. Unlike common spam, a phishing email is after personal data and will likely have a sense of urgency, asking you to click here, act right away – the offer is time limited. Delete any emails that don’t sound right to you.

9. Avoid oversharing. The most common consumer threat today is social engineering in unexpected places like Facebook. Don’t answer questions on where you went to school, whether you have ever done something, or what your nickname is. This information can be used to break into your accounts.

10. Consider turning Siri off, and Amazon Echo, Alexa, and all the new devices that are listening and recording. You need to have a healthy suspicion of where this data is going. It might not be going where you think it is.

Ultimately, we should all strive to be good net neighbors, protecting our own identity at work and at home. This means taking care of ourselves so we don’t get infected and harm others. The threat is real, but following the right security protocols can dramatically reduce our risks.

Article Source: Colette L’Heureux-Stevens for Co-Op Financial Services

5 Ways to Stop Identity Theft

Posted on April 21, 2017 by Chief Marketing Officer Jessica

As a lot of us have had to find out the hard way, identity theft is a real threat and it can be damaging to your finances and personal life. Make sure you’re doing all you can to keep yourself safe. Here are 5 things you can do to stay protected.

Have secure passwords.

Stop using the word ‘password’ as your password. And don’t use your mother’s maiden name. Create a complex password that only you can remember. For instance, maybe you’re a big Alabama football fan. Use initials, symbols, and numbers to create your password. For example: *BamaWins3020! Nobody’s going to guess that one. According to howsecureismypassword.net, it would take a computer millions of years to crack that password.

Shred sensitive information.

Your weekly routine probably involves bringing your garbage can out to the street on trash day. Make sure when this happens, you’re not throwing anything away that an identity thief could find valuable. Anything that contains account numbers, banking information, or social security numbers would be a gold mine for a thief. Get online, buy a paper shredder and put it to work. This is the easiest way to help yourself stay protected.

Check your credit report.

If checking your credit report isn’t something you do regularly, you should make it one. If a thief opens up an account in your name, this will affect your credit score and that can be an easy red flag to detect. Try annualcreditreport.com.

Be careful with the internet.

Cybercriminals can get your information a few ways, one of which is phishing. Phishing is when a cybercriminal defrauds you of sensitive information by posing as a legitimate company that you trust. Make sure you never click a link in an email that’s asking you for personal information. You’ll never get an email like this if you didn’t request it, and even then, contact the company and have it verified. Also, make sure you’re not doing sensitive things like logging into your bank website from a coffee shop’s wifi. Wait until you get home to check your account balance.

Monitor your accounts.

It’s important to login to your online banking often, and review each transaction. If you find something that wasn’t purchased by you, contact your financial institution immediately. It’s very important to monitor your accounts regularly and keep a close eye on your money.

Article Source: John Pettit for CUInsight.com

ID Theft Risks That Lurk in Your Child’s Backpack

Posted on August 15, 2014 by Chief Marketing Officer Jessica

While you’re out searching for the perfect back-to-school backpack for your child, the more important consideration other than style, size, and color should be — what can happen if a dishonest person gets a hold of it? The things your child carries in his or her backpack can become a huge financial headache if they fall into the wrong hands.

With identity-related crimes at historic levels, the odds are better than ever that a dishonest person will know the basics of taking advantage of the kinds of personally identifiable information, sensitive data (like passwords and credit card numbers), and the many other keys to your household economy that can lurk in your child’s backpack.

Here’s a short list of what a relatively creative thief might find in your child’s backpack, and what you can do to prevent the worst from happening.

1. A Smartphone

While obvious to you (hopefully), does your child understand the serious potential for disaster that a walk-about smartphone can bring to your doorstep?

It can be as simple as a scammer dialing 611 and ordering new services. Chances are good that there’s enough information in your child’s backpack for a motivated thief to get your name and thus the keys to your telephonic kingdom.

But there are other identity indignities that can be done. Many people store user name and password information on the Notes app of their phones. The Notes may contain other informational cracks and crevices as well and open up unsuspecting third parties — relatives and friends — to scams. Email scams, grandparent scams, an iTunes or apps shopping spree, malware installation — so many tidbits to exploit.

What to do: Talk to your kids about the dangers of an unsecured phone and discuss basic data storage details with them — like what information shouldn’t be on their phones. Is the phone locked with a passcode? It should be! Also have them set strong (think creatively alpha-numeric) passwords, and a Find Me app to erase the contents should the device fall into the wrong hands.

2. Their Laptop

You don’t need to be a movie buff to know that a computer is a dangerous thing in the wrong hands. Most issues associated with a lost phone come to bear here as well. Emails can be sent to relatives or strangers in the service of stealing money or wreaking havoc.

Beyond the irresistible cornucopia of files that may well be saved on the device, email is a treasure trove of personally identifiable information — everything from credit card numbers to more data like name, address, email addresses and birthdays — pieces of a puzzle that can be assembled to present a believable story to a customer service representative and then steal valuable goods and services, or used as a fly trap to accumulate even more personally identifiable information.

Does your child have access to your Netflix account? How about Amazon or iTunes? Where else have they gone in cyberspace that might have their information — or yours? Open social media sites that are set to login automatically afford a wide vista of scamming opportunities too.

What to do: Make sure your child gets into the habit of logging out of all their online accounts, and that they don’t store sensitive information on their laptops. Talk to them about the wisdom of not saving user ID and password information, and how to make a good one. Finally, have your child set a password — shared with you — to protect their device against the wrong person accessing it.

3. Keys and Name Tags

So, this is pretty straightforward: If your child uses a karabiner to attach his or her keys to their backpack, you’ve got a potential robbery waiting to happen.

Additionally, there are apps that can allow a fraudster (as well as a person who might want to use the app to avoid unnecessary inconvenience) to make a copy of a key that a locksmith can duplicate.

What to do: Tell your child to keep the keys to your home in their pocket rather than on their back.

4. Gaming Device

Playstation Vita is a popular gaming device — and not the only device that could cause you a world of woe should it fall into the wrong hands — but we’ll single it out for the sake of illustration.

The good news: Your personally identifiable information is safe even if someone grabs the device, because it’s password-protected and associated with your gamer’s access to the network.

That doesn’t mean that a bad player can’t do some damage. First, they can play games and wreck your child’s sterling reputation in the community. Worse: Whoever has that device can buy games and run up a hefty bill. One-click purchased games are something any malicious third party can rack up in the way of a very expensive just-because crime.

What to do: Have your child set a passcode for access to the device and make sure they share it with you.

When it comes to data security, best practices are universal. It’s your job to pass on what your kids need to know to stay safe and keep your family out of the crosshairs of ID theft.

Article Source: Adam Levin for Credit.com, http://www.today.com/parents/identity-theft-risks-lurk-your-kids-backpack-1D80042370