It’s a Scammer’s Wonderland: Holiday Charity Scams

With everything that has happened over the course of the year, there are no shortage of causes that will ask for your help this holiday season. Unfortunately, scammers are not concerned about getting on Santa’s “Nice List,” and are instead taking advantage of people looking to spread holiday cheer to those who need it the most. Let’s break down some common charity scams and red flags to look out for – to ensure scammers don’t dull your holiday spirit this year.

Common Holiday Charity Scams

  1. Back to the Basics—Phone Calls and Texts: Holiday charity scams often begin with an unsolicited phone call or text message, where the individual on the other end of the conversation claims to be from a charity. Don’t throw caution to the wind—while they may claim to come from a real and reputable organization, there are many words that, when strung together (like ‘project’ and ‘love,’ for example), sound like the name of a real charity aiming to do good. The scammer will typically make vague and sentimental claims but cannot seem to elaborate on the charity’s mission or how your donation will be used. They might even begin the conversation by trying to convince you that you’ve donated to them before by sending you a “Thank You” text or email, which might encourage you to donate to them “again.” The caller ID might even appear to be from your local area code or a specific charity, but this is something a scammer can easily spoof. Once they convince you to divulge your information, they will use your funds for anything but the cause they claim you will be supporting. Be wary of interacting with supposed “charities” over phone call or text message, especially if you have never heard of them before.
  2. Crowdfunding, Social Media, and Fundraising Platforms: Crowdfunding involves raising funds online person-to-person, and there are many platforms that allow just about anyone to create campaigns to benefit a specific cause—think GoFundMe. Crowdfunding campaigns are often set up by an organizer to benefit an intended party, whether that is an individual, family, those impacted by a specific event, or even a business. Once people donate to a crowdfunding campaign, it is up to the organizer to disburse the funds to the intended recipient or cause. However, an organizer who is looking to scam others – might use stolen stories or images they found on the internet to corroborate the purpose of the campaign, or not have any intentions of forwarding the funds to the intended party. Make sure to research the organizer of the campaign, the purpose of the campaign, and the intended use of the funds before giving up your personal and financial information. You can also search the images or stories used to ensure they haven’t popped up on crowdfunding platforms in the past.

Tips to Spot Holiday Charity Scams

Although you can’t entirely prevent unsolicited contact from scammers, there are many red flags to be aware of that can signal you’re being taken for a ride.

  1. Sense of Urgency: Fraudsters may convey a sense of urgency to rush you into making a donation or pressure you into falling for their scam. This can sound like a false deadline to donate that is quickly approaching or attempting to guilt you into donating to the cause. A real charity would let their purpose and digital footprint do the talking and not feel compelled to pressure you or rush you to donate.
  2. Think Before You Pay: As with many other scams, the use of unconventional payment methods are red flags for potentially fraudulent activity. A legitimate charity would likely collect donations via check or credit card—not cryptocurrency, a gift card, or by wiring money. A good practice is double checking your bank statements after you donate to a charity to ensure you are only charged for the amount and frequency you authorized.
  3. Spelling and Grammar Mistakes: While this pertains to text messages, emails, and crowdfunding platforms, it is important to note—be mindful of spelling errors or grammatical errors in communications from the charity or crowdfunding campaign organizer. A real charity or organization likely does a twice-over on all communications, as this is foundational to their reputation and how they are perceived by the public. Although it’s easy to brush off as a mistake, these are not the mistakes legitimate charities or organizations typically make.

Want to Donate to a Real Charity this Holiday Season?

It’s worth going the extra mile to ensure you are donating to the cause you care about, especially since donating often involves divulging your personal and financial information. The FTC’s page Donating Safely and Avoiding Scams is a great hub of information and resources that can help you research charities and steer clear of charity scams. Although it might feel awkward asking for a few minutes to research before you donate to a cause, especially if you have someone on the other end of the line – a real charity will allow you to take all the time you need to leave you feeling empowered and confident in donating to their cause. Using research tools like BBB Wise Giving Alliance or Charity Navigator can save you the headache of being left wondering if you donated to a fraudulent person or scheme. Additionally, if anything about your interaction seems off-putting, don’t hesitate to start from scratch and contact the organization or charity directly from contact information found through a trusted source.

First Financial is here to help you make sure your donations end up in the hands of those who need it the most. If you are worried your personal or financial information has gotten into the hands of ill-intended parties, don’t hesitate to contact us at 732.312.1500 or visit us at your local branch.

‘Tis the Season (for Holiday Fraud)

The best time of the year is here, but it’s also a time of year when fraud increases too. If you are doing any sort of holiday shopping, be aware of the following scam tactics designed to steal your personal and financial information:

E-Skimming – This is what happens when a scammer gets control of an unsecure link within a website that you may be shopping on. Without even realizing it, you could be redirected to a malicious domain where a skimming code can capture your personal and financial information as you are making your purchase online. Such a skimming code would be sent to a remote server in real time where fraudsters would be collecting all your personal data. This data is often sold and then used to make fraudulent purchases in your name afterward. Before you click on any links in emails or on the web – make sure it’s a secure website (you’ll see an https at the top) and only open emails from trusted sources.

Social Media Scams – Sometimes social media platforms are used to set up a fake online store. The site will feature advertising messages and take payments, but unfortunately you will never receive what you ordered and your financial information may also be compromised in the process. When following a brand on social media, look to see if it’s a verified business (blue check mark in the profile) and look to see their website and contact details, number of followers, and the like. If something seems off or too good to be true, it probably is.

Porch Pirates – This is a big time of year when delivered packages often disappear from the doorstep of unsuspecting homes and businesses. Be sure to track anything ordered as it ships to you, look for a delivery confirmation from the retailer, and try to not leave packages out on your porch for hours on end. If you are going to be away from home when a package is delivered, ask a trusted neighbor or family member to pick it up and hold it for you.

Shipment Update Scam Emails – You may find that a fraudster sends you a fake email that tells you your item failed to deliver and then asks you for updated shipping and contact information. This is a scam! The email may look legit (though you will usually find a fake or unusually long email address with a slightly different domain name), but it often contains a link with malware that will steal your personal information if you click on it. The original retailer has all of this contact information and will not ask you for it again.

Donations to Fake Charities – Scammers know that people love to give back this time of year. A donation scam will often duplicate a charity website and get you to click on a link (which is malware) to donate money. Instead of going to the actual charity, your donation goes right into the pocket of a criminal. Do your research before you donate, ensure the site is legitimate and verified.

Additional steps you can take to help prevent fraud this holiday season:

  • Sign up for transaction alerts to receive emails and/or texts for all your credit and debit cards.
  • Pay careful attention to links in emails and on websites.
  • Try to avoid entering card information into website forms. Instead use PayPal or a digital wallet like Apple or Google Pay when you can.
  • Make sure your home computer and mobile devices have anti-virus protection and a firewall.
  • Only shop on well-known and verified websites when buying online.
  • Go directly to a retailer’s website yourself instead of through a social media ad.
  • Look for skimming devices at the ATM or a gas station pump.
  • Monitor your bank accounts on a daily basis and if you see a purchase that was not made by you, report it to your financial institution right away.

Follow the above tips for an enjoyable, safe, and risk free holiday season. Think First!

 

6 Scams to Watch Out For this Holiday Season

The holiday season is a joyful time for family, friends, celebrations, and gifts. And unfortunately, it can be a time for scams. Now that the holiday season has officially arrived, authorities are warning local residents to beware of scams and deceptive advertising while shopping at stores or online this year.

Here are some tips on how to protect yourself:

The Bait and Switch: Take retailers’ advertisements to the store with you. Unscrupulous retailers may advertise goods at low prices, but when you get to the store the price may be higher than advertised or the product might not be there at all.

Skimming Devices: Skimming devices are often placed on gas pumps or ATMs to capture data from the magnetic stripe on the back of credit and debit cards. If something looks out of place or easily wiggles, use a different ATM, gas pump, or register.

“Cybersquatting” Sites: Crooks try to impersonate well-known websites by inverting characters or slightly altering the name of a well-known website. The copycat sites may look similar to the real website – and they can steal your credit information. Carefully read website addresses to ensure you are shopping on a legitimate website.

Copycat and Fraudulent Websites: Fake websites set up by scammers target online shoppers during the holiday season. Sometimes appearing as ad results in online searches, these sites may contain malware or steal credit card data. Avoid making purchases from untrustworthy sites.

Security Certificates: To ensure you are shopping on a secure website, make sure the website begins with “https” and has a small padlock icon next to the webpage address. Keep your computer, tablet or smartphone up-to-date and install security software.

Retailers Who Request Payment through Wire Transfer: Legitimate online businesses will not use wire transfer to collect payment for purchases, ever. This is a sure sign of a scam.

Some other important holiday shopping tips:

  • Sign up for transaction alerts on your credit and debit cards, or at least monitor your accounts closely online and report any suspicious activity immediately to your financial institution. Enroll in Visa Purchase Alerts for your First Financial debit card here. Sign up for Visa Credit Card alerts in Online Banking.
  • Think before you click! This doesn’t just pertain to emails, also be leary about clicking on online ads, applications and electronic greeting cards. Cybercriminals often mimic content, so be on the lookout for altered URLs.
  • Don’t trust a site or name you don’t know, and don’t fall for too good to be true prices.
  • Use payment methods that offer tokenization. This includes using a digital wallet to pay for purchases like Apple Pay, Samsung/Android Pay and the like.
  • Have unique, complex passwords for websites that store your information and change your passwords frequently.
  • Be cautious of charities you give to online, in person and over the phone. If you are going to donate, be sure to investigate the charity on the web first and make sure they are legitimate (or a well-known organization like the Salvation Army, St. Jude, etc.).
  • Ensure home computers are protected with antivirus software, anti-spyware, and a firewall.
  • Look for ATM and gas pump tampering, or skimming devices. Do not use the ATM or gas pump if you suspect anything suspicious. Watch our short video on how to spot a skimming device here.

Article Source: Kara Seymour for Patch.com and 11-28-17 CUNA Risk Alert

4 Ways to Keep the Grinch from Stealing Your Good Credit

GrinchDuring the holiday season, we’re more at risk for fraud and identity theft as we head out or online to shop. Theft of your credit cards or identity can be devastating to your credit, not to mention your finances and emotional well-being. Not exactly something we want to happen during this joyous time of year, right? Here are some tips to remember as we are holiday shopping.

1. Shop Safe Online

Be aware that just because you can shop in the comfort and safety of your home doesn’t mean you’re not at risk for identity or credit card theft. Stay safe online by entering your credit card number in as few places as possible – use a payment service such as PayPal; shop at reputable websites with names you know and trust; and avoid clicking on links sent to you in email or banner ads that could take to you websites other than where you intended to go.

2. Keep an Eye on Your Cards

When you’re out shopping at a brick-and-mortar store, keep an eye on your credit cards and make sure store clerks are not allowed to leave your sight with your cards in hand. Also, pick-pocketers are common this time of year, so make sure to keep your valuables safe when you are in public.

3. Check Your Statements

Checking your bank and credit card statements regularly – even as often as every day – is a great habit to start now, if you don’t already do it. This time of year, when you’re more likely to have increased activity on your accounts, it’s especially important to review them carefully and thoroughly. Get signed up for online access so you don’t have to wait for paper statements to arrive. If you see anything questionable, you can act on it right away and resolve any problems. You can also sign up for alerts to notify you whenever a purchase goes through.

4. Check Your Credit Reports & Credit Scores

The end of the year is also a great time to pull your credit report and/or get your credit score and compare it to your last one. Check your credit reports for any incorrect or unfamiliar information, inquiries, or credit accounts. Report any suspicious or wrong information to the creditor and the credit bureau. You can pull your credit reports for free every year from each of the three major credit reporting agencies on AnnualCreditReport.com, and you can see two credit scores for free on Credit.com.

With these four simple steps and by being smart and aware of your surroundings, you can help keep yourself, your identity, and your credit safer from the Grinch. Cheers to a happy holiday season!