5 Ways Consumers Can Protect Themselves in 5 Minutes

Most consumer protection tips tend to be reactive — telling you how to spot a scam email, for instance, or respond to a collections call. But there are also certain proactive steps you can take right now to head off fraud before it even takes place.

Here are five actions you can take to protect yourself as a consumer, all of which should take less than five minutes to complete.

1. Turn on Two-Step Verification on Your Email

Security experts will tell you that you should have a different password for every online account you open. But anyone who uses the Internet on a regular basis knows that this is virtually impossible — you likely have dozens of accounts ranging from bank accounts to email to social media to news sites, and you access them on multiple devices.

You have a few options here. One is to use a few strong, unique passwords for your most sensitive accounts and then repeat passwords for non-critical accounts. A better choice is to use a password-management tool like LastPass; you’ll only have to remember one master password, and the program will generate high, uncrackable passwords for all of your accounts.

But whichever route you choose, there’s one easy step that you should take now: Enable two-step verification on your email.

Email is in many ways your most important account: When you forget a password to one of your other accounts, the password reset link will be sent to your email. If someone takes over your email, they can reset all the passwords to your other accounts and take them over.

Fortunately, email providers like Gmail now offer what’s known as two-step verification. Enabling this feature means that if someone tries to access your email account from a different computer than you usually use, they’ll need more than just your password — they’ll also need a second one-time password that’s sent to your mobile phone. So unless the hacker has also gotten a hold of your phone, they’ll be unable to get into your account.

Two-factor authentication can be set up in less than 5 minutes. We’d recommend putting it in place for your email and bank accounts.

2. Get on the Do-Not-Call List

If you’re being harassed by a telemarketer, you can always block the call. But let’s be honest: You probably don’t want to hear from any telemarketers, ever, so you might as well exercise your right to block them forever.

If you didn’t get on the do-not-call list when it first came out, don’t fret: You can do it any time, and you can add up to three numbers, including your cell phone. The registration does not need to be renewed unless you get a new phone number.

You can register in less than a minute at DoNotCall.gov or by calling (888) 382-1222. And one final word of warning on the subject: If you get an unsolicited phone call offering to add your number to the registry for a fee, it’s actually a scammer. The government doesn’t allow private companies to register people for the list, and registration is free. Such cons are either trying to make a quick buck, or trying to get you to hand over your personal information.

3. Get a Free Credit Report

According to the FTC, 42 million U.S. consumers have errors on their credit reports they don’t know about. Those errors can lower your score, reduce your eligibility for loans and credit cards, and cost you a good chunk of change on a home loan.

You can’t get rid of those errors until you know about them. Fortunately, you’re entitled to one free credit report every year from each of the major consumer credit reporting agencies (Equifax, Experian and TransUnion). You can get that free credit report at AnnualCreditReport.com.

But keep in mind that getting your credit report once a year arguably isn’t often enough, as you’ll want to dispute erroneous items on your report as quickly as possible.

“We think checking your credit report once a year, an often recommended interval, is insufficient for most people,” says Erik Larson of NextAdvisor, a site that reviews credit cards, Internet providers and other consumer services. “An identity thief can wreak havoc on your credit in a matter of days, much less an entire year.”

With that in mind, Larson recommends signing up for a credit-monitoring service, many of which provide identity theft protection and monthly updates on your credit score.

As an alternative, you can space out those three free credit reports, one from each bureau, ordering one free report every 4 months. Not quite as proactive a choice as a credit-monitoring service, but it’s free.

4. Set Up Alerts on Your Bank Account

If there’s a fraudulent charge on your bank account or credit card, you have 60 days to spot it and report it. As such, simply looking at your bank and credit card statements every month should still give you enough time to successfully dispute bogus charges and get your money back.

But if someone gets a hold of your credit or debit card number, you really don’t want to let them spend a month running amok. That’s especially true when it comes to fraud on your debit card — if you don’t spot it right away, you could wind up with an empty checking account, leaving you broke until the situation is resolved.

That’s why Miranda Perry, staff writer for online complaint resolution site Scambook, says that consumers should set up alerts on their bank accounts to notify them of unexpected charges.

Financial institutions and credit card issuers have safeguards in place to spot truly unusual activity — a $2,000 shopping spree, for instance, or a sudden charge halfway across the world. But setting up custom alerts allows you to use your knowledge of your own spending habits to provide an extra layer of protection. For instance, if you’re conscientious about keeping account balances over a certain amount, you can set up an alert to trigger any time your balance falls below that level.

The alerts take just a few minutes to locate on your online banking site and set up.  If you have questions about setting up alerts on your accounts within First Financial’s Online Banking, please give us a call to help walk you through the steps at 732.312.1500.

5. Set Up a Google Alert for Your Name

Credit monitoring and bank alerts can help secure you against threats to your finances. But what about threats to your reputation?

Rather than Googling yourself every day looking for any incorrect (or incriminating) information about you, just take 30 seconds to set up a Google alert. Then, any time your name pops up on a blog, news site or other search result, you can get an email.

If you find information about yourself that you’d rather not have floating around the Web, Google provides a basic primer on getting it removed. Understand, though, that you can’t demand that Google remove a search result just because you find it unflattering. Unless the result is somehow in violation of the law or Google’s terms of service, you’ll have to go directly to the website hosting information to request its removal. Only if the page is amended or removed can you then go to Google and request that they remove it from the search results.

Let’s be honest, though – have you checked your social media privacy settings recently? You want to make sure your profiles are not visible to the public to see. As such, one final five-minute task we’d recommend is to manage your privacy settings on Facebook and any other social network where you have a profile.

Article Source: http://www.dailyfinance.com/2013/03/06/consumer-protection-week-tips-advice/ 

You Thought You Were Safe? 6 Myths and Realities of Online Security

Even at the best of times, surfing the Web involves a delicate dance between security and freedom. After all, while you have the freedom to visit any site in the world, the thought that your favorite website might be infected with malware can put a dent in your plans. When it comes to privacy on the Internet, nobody is completely secure.

For years, security experts have offered a more-or-less unchanging menu of advice. But do things like shredding your documents and changing your passwords really keep you safe? Bo Holland, founder and CEO of identity theft protection company AllClearID shared his thoughts on the most important moves for ensuring your safety … as well as the ones that aren’t quite as important anymore.

  1. Shredding: For years, security professionals have emphasized the importance of shredding your personal documents before you throw them out. But Holland notes that shredding isn’t as much of a priority as it used to be. “There aren’t nearly as many documents with personal information out there as there were even just two years ago,” he explains. “These days, it’s much easier to get your information off your computer.”
  2. Strong Passwords: Passwords are your first line of defense against intruders. But, as Holland points out, even the most careful people sometimes have password breaches. “I’ve helped chief privacy officers from health care and security firms,” he notes. “If they’re getting hit, then anyone is vulnerable.” While Holland notes the importance of having a good password, he emphasizes that the most important thing is paying attention to password breach notifications. If you hear that one of your passwords may have been breached, he counsels, change it immediately. And, because many of your accounts may be linked, he notes, it’s not a bad idea to change the rest of your passwords as well.
  3. Keep on Top of Updates: One piece of advice that you don’t often hear is to keep on top of software updates. But, Holland argues, updating your operating system, your software, and your security programs is one of the easiest and most important ways to ensure your security. Software companies spend a lot of time and money trying to stay ahead of online intruders — it only makes sense to take advantage of their work.
  4. Double Check Your Financial Institution: Even if you are convinced that your security is state-of-the-art and your password is unbreakable, it never hurts to double-check your most sensitive accounts. Holland suggests regularly checking your financial and credit card statements to ensure that there aren’t any inappropriate charges on your accounts.
  5. Set Email and Text Alerts: When a breach happens, a fast response can mean the difference between a minor annoyance and a major pain in the neck. With that in mind, Holland suggests talking to your financial institution about having transaction alerts placed on your account. Every time your account is credited with a transaction over a particular amount — $50, for example — your financial institutions will send you an e-mail or text notification. If it’s an expected transaction, you can discard the message; if not, you’ll be able to respond immediately.
  6. Check Your Free Credit Report: Every year, you are entitled to a free credit report from each of the reporting bureaus. Holland suggests taking advantage of this free service, noting that your credit report is a great way to track your outstanding debts and ensure that nobody is trying to open false accounts in your name.

*Click here to view the article source.

new%20ncua%20disclaimer-resized-600

Smishing – An ID Theft Scam

Have you been “smished” lately? Be on the alert for text messages with links — they could be an ID theft scam known as smishing.

Similar to phishing (which involves email), smishing uses cell phone text messages to deliver bait that’s intended to get you to divulge personal information. Smishing may involve winning a prize or a message that contains something that requires your immediate attention — the link tells you to “click here.” If you click on the infected link, it downloads malware that allows the bad guys to gain control of your device remotely. They can then use your phone from anywhere in the world to access your banking information, credit card data and the like.

What to do:
If you receive a text message that asks for sensitive information –

  • Do not reply to the message.
  • Do not click on any of the links that may be embedded in the message.
  • Contact your carrier’s privacy or fraud team. If their company name or brand is used in efforts to fraudulently obtain personal information, they may choose to pursue legal action.
  • Contact your financial institution to be sure your accounts have not been compromised.

Visit the FTC Identity Theft website to learn more about how to minimize damage from identity theft. If you believe that you have been a victim of a smishing scam, you can file an online complaint with the Federal Trade Commission’s Report Fraud webpage. You can also call the FTC toll-free at 1.877.FTC.HELP (1.877.382.4357).

Bottom line: Avoid clicking!

Save someone from getting smished:
As technology provides new ways to expose and defend against familiar scams, clever con artists devise new ones. Please share this with loved ones and friends — smish be gone, pass this on!

If you notice any fraudulent activity on any of your First Financial accounts, contact us by calling 732.312.1500, emailing info@firstffcu.com or stopping into any one of our branches.

Article Sources: http://www.andersoncooper.com

Online Shopping Tips to Prevent Fraud this Holiday Season

Xmas timeCyber Thieves are officially out these days to steal your credit card information or any other private personal information they can intercept as you shop online during the holiday season. Ongoing awareness of these scams is critical so that you are cautious and informed in order to protect your personal and financial information.

Take a few moments to read over these tips to ensure your financial and personal security:

  1. Be extremely careful when using free Wi-Fi hotspots to shop online, as you may be watched by data sniffers.
  2. Only shop on secure, reputable Websites that: A. You know via other means (the press; you shop at their store) B. Look for “https” in the URL, C. The Website has a small padlock icon in the bottom right corner of your browser or the URL turns green, signaling a “safe” site.
  3. Never offer more personal information to online stores than absolutely necessary (e.g., Social Security numbers, bank account numbers, passwords, PINs).
  4. Never use the same password across multiple Websites, and do not use your name, pet’s name, birthdate, dictionary word or other easily guessed attribute as a password. Use a combination of letters, symbols and numbers and vary upper and lower case.
  5. Leave suspicious Websites immediately (that ask for more information than normal or require you to double enter information).
  6. Do not respond to emails, text messages, and phone calls that advertise the sale of gift cards, holiday gifts, promotions, contests and jobs – unless it’s a reputable company or store you frequently shop at and you know it’s a legitimate advertisement.
  7. Log out of your online accounts when you are not actively shopping, and password protect your smartphone, tablet and laptop in case they do go missing.
  8. You should ensure your home computers are secured with a firewall and antivirus software before performing any online transactions. Operating system patches should be downloaded when made available by software vendors. Make sure you also protect mobile devices (mobile phones, tablets, etc.) used to conduct online transactions by installing anti-virus software.
  9. Use automated account alerts and frequently monitor your credit card charges and bank balances, allowing you to catch fraud immediately.
  10. Only cyber shop on a non-public (e.g., not in a library) computer with a secure Internet connection, updated anti-virus software and up-to-date operating system.
  11. Try to avoid tempting holiday offers, such as free downloadable applications for smartphones, anti-virus software, screen savers, ring tones and electronic greeting cards, which may be infected with viruses and/or malware.
  12. Only donate to known charities and only when you have initiated the gift. Never send money (via check, cash or electronically) based solely on a wall post, email or phone call. Respond to such correspondence by contacting the charity on a reputable phone number or Website.
  13. If you shop on auction sites like Craigslist or eBay you unfortunately you might purchase merchandise that will never be delivered. Be sure to follow the best practices published by Craigslist and other public auction websites to avoid scams.
  14. Fraudsters often place bogus advertisements for free prizes on social media like Facebook and Twitter. We urge you to not respond to these advertisements.

If you take these tips to heart, you will not only save yourself the stress of shopping in person, you won’t have to think twice about doing your holiday buying online. It is crucial that you immediately report any unauthorized transactions to First Financial if you notice any fraudulent activity on your accounts. You can contact us by calling 732.312.1500, e-mailing info@firstffcu.com or stopping into any one of our branches. You can also report scams to the Federal Trade Commission or call toll-free 1.877.FTC.HELP (1.877.382.4357).

Is Your Identity Safe? Tips for Preventing Identity Theft

Identity Theft is very common in this day and age. There are many ways in which it can occur or you could be contacted in a fraudulent manner such as through cell phones, email, text messages, etc. Recently, National Association of Credit Unions (NAFCU) published a blog post on Identity Theft that included tips on ways to prevent it.

Here are NAFCU’s Tips for Preventing Identity Theft:

1. Check your credit card statements regularly.

2. Get used to shredding documents.

3. Protect your computer.

4. Destroy all sensitive data on your hard drive.

5. Create strong passwords.

6. Don’t take the bait. Beware of phishing scams.

7. Regularly monitor your accounts online.

8. Be cautious about opening emails from unknown senders.

9. Always send or receive mail only through secure and locked mail boxes.

10. Always type in and visit the website directly.

11. On all credit cards, in addition to signing your name, write “Please ask for ID!”

12. Never give out your Social Security Number, Driver’s License Number or Date of Birth.

If you believe you have been a victim of Identity Theft, contact the Federal Trade Commission.